Frequently Asked Questions (FAQs)

Book-a-Star is a book subscription box for children wherein each month you receive age-related books delivered at your doorstep. It inculcated a true a love for reading by combining the fun of opening a gift each month with the discovery of a new books.

We are currently curating packs for children in the age group of 2-10 years. Our current packs are as follows ⦁ Tiny Stars Pack for children in the age group of 2-3 years. ⦁ Little Stars Pack for children in the age group of 3-4 years. Typically would be children in playschool. ⦁ Growing Stars Pack for children in the age group of 4-5 years. Typically would be children in Nursery and KG. ⦁ Budding Stars Pack for children in the age group of 5-7 years. Typically would be children in Grade 1 and Grade 2. ⦁ Rising Stars Pack for children in the age group of 8-10 years. Typically would be children in Grade 3, 4 and 5. Please note, the reference to the age and grade is just to help guide you choose the right pack.

Click on the age group and then select the pack duration. You would be directed to the payment page wherein you can enter your contact details and payment details and we shall promptly confirm your subscription while starting to ready your pack for dispatch.

We have 2 dispatches – 1st dispatch is on the 1st of the month and the 2nd dispatch is on the 15th of month. If you would like immediate delivery (in and around Delhi/NCR/Gurgaon) it would be on actuals. If you want the pack to be sent outside of India, please send a mail to sangeetavarma@bookastar.org with the subject ‘International shipping’ and we’ll get back to you.

We use the Razorpay platform, thus you have the flexibility of paying us via netbanking, credit/debit cards, digital wallets and as well as UPI. We currently do not have Cash on Delivery as an option.

You would receive an email with the tracking number once your box is shipped.

You can inform us about your new address or change of address by emailing us at sangeetavarma@bookastar.org with your Child’s name and new details and we would confirm the change.

At this time we do not offer any return or exchanges of the book/ product. The set has been tediously curated keeping the age group of the child in mind. But should you have any issues, please drop in a mail and we will try our best to work on it.

Once placed, an order would not be able to be cancelled. However our endeavour is that post receiving the box, you are thankful of not having the cancellation policy.

If the pack arrives damaged to you, please share a photo of the within 24 hours of receiving it on sangeetavarma@bookastar.org and we will get in touch with you.